Skip to Main Content

Handling Conflict at Work | 2019 Session

Every day, we navigate a workplace full of competing interests, clashing personalities, limited time and resources, and fragile egos. We work differently. We rub each other the wrong way. We jockey for position. Attend this session and learn how you can deal with conflict at work in a way that is both professional and productive—improving both your work and your relationships. HBRs leading expert on conflict Amy Gallo will present the latest research and then lead a conversation with a panel of professionals to explore strategies to manage emotions, engage in difficult conversations, achieve resolution and much more!

Thought Leader: Amy Gallo, author, HBR Guide to Dealing with Conflict, co-host, Women at Work podcast  and contributing editor, Harvard Business Review


  • Rachel Cossar, expert on nonverbal communication, professional ballerina and founder, Choreography for Business
  • Gabi Zijderveld, chief marketing officer and head of product strategy, Affectiva
  • Jeffrey Whitfordhead of corporate responsibility and branding, Life Science, corporate responsibility and communications, Merck KGaA, Darmstadt, Germany

Emcee: Giovanna Zaffina, manager, wealth management platform development, Commonwealth Financial Network