This recording of one of our most popular teleclasses yet, “Ace Your Next Negotiation,” will prepare you for your next tough conversation—whether it’s about securing a business deal or talking salary and benefits with your boss.
Listen to the 30-minute teleclass or read the transcript below.
– Without knowing the language of negotiation, we tend to operate instinctively rather than logically in tough conversations.
– Anytime you’re trying to influence someone else, you’re negotiating. But don’t assume that every negotiation is adversarial, like price haggling.
– Learn the four core elements of effective negotiation: Interests, Options, Criteria, and Alternatives.
– You can learn to negotiate with yourself to counter worries about being perceived as “greedy” or “a troublemaker.”
Sheila Heen will be leading a career advancement session on her new book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When Off-Base, Unfair, Poorly Delivered and Frankly, You’re Not in the Mood) at the 2014 Massachusetts Conference for Women.