Click Play below to listen.
From talking over others to not saying thank you, rudeness in the workplace can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately incivility hurts the bottom line. In this 30-minute teleclass, Christine Porath, professor of management at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace, will share why it pays to be civil and how you can enhance your influence and effectiveness just by being civil. Everyone who is a manager or aspires to be one must sit in on on this class!
CHRISTINE PORATH is a professor at the McDonough School of Business at Georgetown University. Prior to that, she taught at Marshall School of Business at University of Southern California. Her research focuses on the effects of bad behavior as well as how organizations can create a more positive environment where people can thrive. She is the author “Mastering Civility” and co-author of “The Cost of Bad Behavior.” Porath frequently speaks and delivers workshops for organizations and conferences, including Google, United Nations (UN), International Monetary Fund (IMF), Conference Board, Human Resources People and Strategy (HRPS), Department of Labor, Department of the Treasury, Department of Justice and the National Security Agency (NSA). She has taught in various executive programs at Harvard, Georgetown, and ESADE. Her work has been featured worldwide in over 1000 television, radio and print outlets, including The Wall Street Journal, Fortune, The New York Times and The Washington Post. It has appeared on 20/20, Today, Fox News, CNN, BBC and NPR. She has written articles for The New York Times (Sunday Review) and The Washington Post, and blogs for Harvard Business Review. Porath earned a Ph.D. from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.