Lori Sussman is senior director of strategy and planning and chief of staff for Cisco’s Americas services sales organization. Prior to assuming this role, she spent over five years in various delivery teams and provided Cisco Advanced Services to commercial, enterprise and public sector customers. Sussman has more than 30 years of technology, defense and global business experience working for the US Army and Cisco. Previous to her tenure at Cisco, Lori was in the US Army and spent over 24 years serving at all levels to include trusted advisor to many of our military’s most senior decision makers retiring as a Colonel in 2007. She was part of one of the early pioneer classes to have women at the United States Military Academy at West Point and graduated with a bachelor’s degree. Sussman’s advanced university education includes a master’s degrees in artificial intelligence and human factors engineering from George Washington University, a degree in strategic studies from the US National Defense University and a degree in Military arts and sciences from the US Army Command and General Staff College.