Kathleen Ferraro

Understanding the Science and Art of Receiving Feedback to Negotiate What Matters Most

We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors and strangers. We’re assessed, coached and criticized about our performance, personalities and appearance. And even though we know that feedback is essential for professional development and healthy relationships — why do we dread it and often dismiss it? In this interactive workshop, negotiations expert Sheila Heen will explore the importance of receiving … [ more ]

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