Chris Voss

CHRIS VOSS is a negotiation expert, CEO of the Black Swan Group, and author of the national best-seller Never Split The Difference: Negotiating As If Your Life Depended On It, which was named one of the seven best books on negotiation. Drawing on his experience in high-stakes negotiations, his company specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the “Black Swans,” small pieces of information that have a huge effect on an outcome. Voss and his team have helped companies secure and close better deals, save money, and solve internal communication problems. A twenty-four year veteran of the FBI, Voss was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group, and lead crisis negotiator for the New York City Division of the FBI. He is a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Voss has been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News and more. @vossnegotiation